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Service & Repair

 

 

SERVICE CENTER

 

At Sharman's Sewing Centers we support everything we sell with expert technical service.  Our repair center is staffed with factory trained technicians to make sure your machine keeps running like new.  We guarantee your satisfaction on every service we perform.  We service and repair most brands of sewing machines and sergers.  

When you need sewing machine parts, we are able to provide and install them with care and precision.  You can feel confident bringing your machine to us for service and maintenance.  We guarantee a thorough service package in which your machine is cleaned, oiled, and adjusted to factory specifications.

Our store hours are Monday-Saturday, 9:30am - 5:30pm. Please note that all repairs are made at our facility in Longview. Customers in the Tyler area can take their machines to Tyler and Tyler will make arrangements to bring the machines to Longview. There is no extra charge for this service.

 

Tech Talk From Mary

The following tips apply to all sewing machines:

  • Needles should be changed every 8-10 hours of sewing time or every 3 to 5 bobbins.  A new needle will make all the difference in a project.

 

  • Proper Needles for the Project - Always use the proper needle for your project.  Jeans/denim needles are made for hemming bluejeans.  The point of the needle is sharper and the needle itself is stonger.  While Universal needles are appropriate for most sewing tasks; there is also a quilting needle that works great for piecing quiilts with lots of bulk at the seam intersections.  Doing lots of Machine Embroidery?  There are also specialty needles for this as well as a perfect needle for Metallic threads.  Stop by and let the staff at Sharman's Sewing Centers show you all the needles made for your sewing.  We recommend having a variety of needles on hand.

 

  • Thread Quality – Sharman’s Sewing Centers sell high quality thread not only for normal sewing and serging but also for embroidery and quilting.  Both locations offer a huge selectioin of thread with two goals in mind:      1 – to protect your Pfaff and/or Baby Lock sewing machine investment and 2 – to enhance your every sewing project.  Poor quality thread breaks more frequently, causes machine jams, and leaves more lint throughout the inside of your machine.

 

  • Match the needle to the type of Thread - One challenge we see alot in service, is not matching the needle size to the type of thread being used.  Thread breakage or poor stitch quality can be the result of not using the correct size of needle.  Heavier decorative threads such as Sulky 12 weight would require a needle with a larger eye such as the 130N or Top Stitch needle.

 

  • Use the correct Bobbin for the Machine Brand and Model -  always use the correct bobbin for your machine.  Most models in every brand have a specific bobbin manufactured for it.  Using the incorrect bobbin will cause the stitches to form incorrectly.  Bobbin winding is most important.  If the bobbin thread is not would firmly onto the bobbin, you'll be disappointed in the quality of the stitch.  When you wind a bobbin, hold onto the thread tail until the thread has wound for a few seconds.  Be sure to snip off the tail of thread, then continue winding the bobbin.  No machine likes to sew with a "mushy" bobbin so take care in winding your bobbins.

   

  • Service your machine annually - Last but certainly not least, Having your sewing equipment serviced yearly is a good idea. Our service department will perform a 19-point check including checking for timing, feed dog height, and needle bar height just to mention a few. The Service Technicians at Sharman's are certified sewing machine repair technicians and take pride in their work.

Keep you and your machine happy, don't forget your yearly check-up!

  

     

Very Important

Serge protection – The incredible sewing machines available today offer more features than ever.  Because of the computerized adavantages of these sewing/embroidery machines it is important to take care of these awesome machines just like you would your favorite computer! 

When you purchase your new Pfaff and/or Baby Lock computerized sewing/embroidery machine, Sharman's recommends the purchase of a quality surge protector.  Failure to use surge protection on your new machine could result in damage to the boards in your machine, leading to costly repairs.  We recommend Panamax serge protectors, which are available at Sharman’s Sewing Centers.

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Needle Chart

Needle Type **Sizes** Description
Ball Point 70/10 to 100/16 Used for knit type fabrics such as nylon, jersey, and fleece. Has a rounded tip to penetrate rather than cut through fabric.
Denim/Jeans 70/10 to 110/18

Used for denim and heavy woven's. Good for stitching through multiple layers of fabric without breaking due to strength.This needle has a sharp point for cutting rather than penetrating through fabric.
Embroidery 70/10 to 90/14

Known primerily for its large eye for use with thicker embroidery threads. Also has a protective coating and larger scarf which minimizes thread shreading and breakage. For use with Rayon, polyester, and metallic embroidery threads.
Leather  80/12 to 110/18
  Used primarily for leather. The point of this needle is sharp with a wedged shape for cutting through the leather. May be used on suede, vinyl and other thick nonwoven materials. Not for use on woven or knit fabrics.

Microtex/Sharp 

60/8 to 90/14
 Developed primarily for microfiber fabrics. With a sharp point and narrow shaft this needle cuts through woven fabrics. Good for edge stitching, heirloom and Topstitching.
Metallic/Metafil
80/12 to 90/14
With a very large eye used primarily with decorative metallic threads which tend to be weak in strength and often shred when used with normal needles.
Quilting
75/11/ to 90/14
 Used for stitching through thick layers of fabric and intersecting seams. This needle has a sharp tapered point which makes it ideal for quilting.
Stretch
75/11 to 90/14
 With its rounded point and specially coated surface, this needle is ideal for lightweight knits, jersey, lycra and suede. If you're getting skipped stitches with a ball point needle, try the stretch needle instead.
Topstitch
80/12 to 100/16
This is a very sharp needle with an extra large needle eye for use with heavy threads such as Sulky 12 weight thread, Topstitching thread or with two normal size threads running through the same needle eye for decorative stitching effects.
Twin (Available in Universal, Denim, Stretch,Embroidery and   Metallic
1.6mm/70 to 6.0mm/100
Constructed with two needles on a single shaft with varying degrees of separation from 1.6mm to 6.0mm. Used primarly with the pintucking foot for decorative stitching and heirloom sewing. Not for use with straight stitch only sewing machines.
Triple (universal)
2.5mm/80 and 3.0mm/80
 Same as the twin needle except that there are three needles on one shaft. Used primarily for decorative stitching.
Universal

60/8 to  120/19

 With a wide range of sizes for use on woven's and knits can be used with fine batiste (60/8); Cotton, silk or polyester (70/10 to 80/12); wool or cotton <gabardine> 80/12 to 90/14; denim or twill (90/14). Ideal for knits, natural wovens and synthetics.
Wing (single)
 100/16 to 120/19
Known primarily because of the flared shaft, which looks like wings, this needle is used for hemstitching and heirloom sewing on fine linens and batiste.
Wing (Double Hemstitch) 100/16 and 80/12 with 2.5mm separation This needle consists of a size 100 wing needle and a Universal size 80/12 needle with  2.5mm of separation between the needles. Used for decorative hemstitching and heirloom sewing on batiste and linens.

 

**The first number refers to the European size while the second number refers to the US size**

 


Check back again as we add more to our service area to help you with maintaining your sewing equipment.

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